Terra Health is committed to maintaining the highest standards of security and compliance to protect your health information.
Information Security Management System certification
CertifiedDigital Information Security in Healthcare Act (India)
CompliantInformation Technology Act compliance for electronic records
CompliantRegistered with Indian Computer Emergency Response Team
RegisteredWe implement comprehensive security measures to protect your health information
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Health records receive additional encryption layers.
Role-based access control ensures users only access data relevant to their role. All access is logged and audited.
We conduct quarterly security audits, annual penetration testing, and continuous vulnerability assessments.
Our infrastructure is hosted on AWS with data centers in India, ensuring data sovereignty and redundancy.
All employees undergo mandatory security and privacy training with annual recertification.
24/7 security monitoring with defined incident response procedures and notification protocols.
We comply with all applicable Indian healthcare and data protection regulations
India's primary data-protection statute. Health data is treated as sensitive personal data. We collect data only for declared purposes, store it in Indian data centres, and honour your rights of access, correction, and erasure.
Governs electronic commerce and cybersecurity in India. We comply with all provisions related to electronic health records, data protection, and cyber security.
Proposed legislation for healthcare data protection in India. We proactively implement DISHA-aligned practices.
Regulates clinical establishments in India. Our partner clinics are required to meet these standards.
Guidelines issued by the Medical Council of India for telemedicine practice.
You have the right to access all your health records stored on our platform. You can download your records at any time through your account settings.
If you find any inaccurate information in your records, you can request corrections. We will verify and update records within 7 working days.
You can control who has access to your health information. Manage your sharing preferences through your privacy settings.
You can export your health data in a machine-readable format and transfer it to another healthcare provider of your choice.