Legal

Cookie Policy

Last updated: March 1, 2024

This Cookie Policy explains how Terra Health ("we," "our," or "us") uses cookies and similar technologies when you visit our website and applications. By using our Platform, you consent to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

How We Use Cookies

We use cookies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Understand how you use our Platform
  • Improve our services and user experience
  • Provide personalized content and recommendations
  • Measure the effectiveness of our marketing

Types of Cookies We Use

Essential Cookies

Required

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling forms.

Session managementAuthenticationSecurity tokensLoad balancing

Performance Cookies

Optional

These cookies allow us to count visits and traffic sources so we can measure and improve site performance. They help us understand which pages are most popular.

Google AnalyticsPage load timesError monitoringPerformance metrics

Functional Cookies

Optional

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Language preferencesLocation settingsUser preferencesChat support

Marketing Cookies

Optional

These cookies may be set by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

Ad targetingSocial media sharingRemarketingCampaign tracking

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:

  • Google Analytics: To understand how visitors use our site
  • Razorpay/PayU: To process payments securely
  • Freshdesk: To provide customer support chat
  • Facebook Pixel: To measure advertising effectiveness

Managing Cookies

You have several options for managing cookies:

Browser Settings

Most browsers allow you to manage cookies through their settings. You can:

  • Block all cookies
  • Accept only first-party cookies
  • Clear cookies when you close your browser
  • Browse in private/incognito mode

Here are links to cookie settings for common browsers:

Opt-Out Tools

You can opt out of certain third-party cookies using these tools:

Impact of Disabling Cookies

Please note that disabling cookies may affect your experience on our Platform:

  • You may need to log in each time you visit
  • Your preferences won't be remembered
  • Some features may not work properly
  • You may see less relevant content

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting a notice on our Platform.

Contact Us

If you have questions about our use of cookies, please contact us:

Terra Health Privacy Team

privacy@terrahealth.in